Genpact Work From Home Process Associate Customer Care Recruitment 2022
Genpact Work From Home Process Associate Customer Care Recruitment 2022
| Company Name | Genpact |
| Job Role | Process Associate - Customer Care |
| Total Vacancies |
Not mentioned |
| Qualifications | Any Degree |
| Year of Passing |
Any Year |
| Job Location | Hyderabad/Work From Home |
| Salary | ₹3.6 LPA |
| Gender | Male-Females |
| Age Limit |
18+ Above |
| Employment Type | Full -Time |
| Fresher / Experienced | Both Can Apply |
| Working Days | 5 day working week (2 Rotational week off) |
| Selection Process | Online Test or Online Interview |
| Application Mode | Online |
| Application Fee |
Nill |
| Apply Online Date | Already Started |
| Joining Day | Immediate Joiners Only |
| Application Last Date | Apply As Soon As Possible |
| Required Skills |
|
Genpact Work From Home Process Associate Customer Care Recruitment 2022
Process Associate- Customer Care-BFS025048With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Genpact inviting applications for the role of Process Associate, Collections
Responsibilities
- • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- • Inbound & outbound calling
- • Provide payment plans basis customer requirement
- • Maintain a deep understanding of client process and policies
Qualifications we seek in you
Minimum qualifications
- • Graduate (in any stream)
- • Excellent Communication Skills (verbal and written)
- Preferred qualifications
- • Good customer handling skills
- • High Energy level
- • Effective probing skills and analyzing / understanding skills
- • You should be able to work on a flexible schedule (including weekend shift)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Job : Process Associate
Primary Location India-Hyderabad
Schedule Full-time
Education Level Bachelor's / Graduation / Equivalent
Job Posting Dec 15, 2022, 3:17:05 PM
Unposting Date Ongoing
Master Skills List Operations
Job Category Full Time
Registration and ONLINE APPLY Click HERE
